Privacy Policy
Last updated: March 2025
MVVERSE Inc. and its affiliates or assigns (“MV”) operate and manage the Website Platform accessible at www.manyvids.com, inclusive of all its subdomains (hereinafter referred to as the “Platform”). On this Platform, independent Content Uploaders can upload, publish, Broadcast, share, license, and sell their original videos, offer services such as live stream sessions or tangible goods to users, and facilitate interactions between Uploaders and users (collectively, our “Services”).
By using our Services, you confirm your consent to the collection, use, and dissemination of your Personal Information in alignment with this Privacy Policy and its iterations. Should you, for any reason, withhold consent or disagree with any of our terms, kindly abstain from using our Services and consider deleting your account(s).
For information specifically about how we use cookies and similar tracking technologies, please refer to our Cookie Policy.
IMPORTANT NOTICE THE PLATFORM IS STRICTLY FOR ADULTS AGED 18 YEARS AND ABOVE OR THOSE WHO HAVE REACHED THE AGE OF MAJORITY IN THEIR JURISDICTION. INDIVIDUALS WHO DO NOT MEET THESE CRITERIA ARE PROHIBITED FROM ACCESSING OR VIEWING THE PLATFORM’S CONTENT, AND ANY ENGAGEMENT WITH THE PLATFORM IS CONSIDERED NULL AND VOID WHERE LEGALLY RESTRICTED.
Children’s Privacy & Parental Rights: Our platform is strictly for individuals aged 18+ or the age of majority in their jurisdiction. We do not knowingly collect personal data from minors. If we discover that a minor has provided personal information, we will take immediate steps to delete such data. Parents or guardians who believe their child has accessed our platform can contact us at DPO@manyvids.com to request the removal of personal data.
DEFINITIONS: To ensure clarity and understanding, the following terms used in this Privacy Policy are defined as:
- Ad Networks: We collaborate with the following Ad Networks to deliver advertisements and analyze performance. Their privacy practices are governed by their respective privacy policies: ExoClick Network: https://www.exoclick.com/privacy-policy/
- Broadcast: Encompasses the actions to upload, publish, share, offer, and Broadcast Content, which includes Live Streams.
- Communication Data: Communication Data pertains to all data stemming from interactions between Users (including Members and Uploaders) and MV. This data is primarily generated through communications channels facilitated by the Platform.
- Content: Refers to original Uploader-generated or Member-generated Content, or both, as the context demands. This includes, but isn't limited to, photographs, videos (whether pre-recorded or live-streamed), and other materials such as text, images, graphics, data, audio, messages (including online chats), Live Streams, comments, memberships, gratuities, contests, sweepstakes, crowdfunding initiatives, and tangible goods presented, sold, offered, or posted by Uploaders or Members on the Platform.
- Cookies: Please refer to our Cookie Policy.
- Data Protection Officer (DPO): An appointed individual responsible for ensuring that an organization processes the personal data of its staff, customers, providers, or any other individuals (also referred to as data subjects) in compliance with data protection laws.
- GDPR (General Data Protection Regulation): A regulation introduced by the European Union to regulate how personal data of its citizens is used and processed. It emphasizes the protection of personal data and the rights of individuals.
- Live Streams: Represents sessions held by Uploaders where Content undergoes live streaming, either privately, semi-privately, or publicly. These streams may feature live chats and two-way camera sessions or might exclude them.
- Member(s): Denotes registered individuals who leverage the Platform for personal utility, also termed "MV Member(s)." Uploaders are excluded from this category. To elucidate, while all Members are Users, the inverse doesn't hold true.
- MV: Pertain to MVVERSE Inc., located at 4815 Van Horne St., PO Box: 63527 151, Montreal, Quebec, H3W1J0, Canada, or its associated entities or assignees. MV oversees the Platform, serving as the conduit between Uploaders and Platform users, facilitating interactions between Uploaders and Members.
- Personal Information: Information that can identify an individual, either directly or indirectly, such as name, email address, IP address, or date of birth.
- PIPEDA (Personal Information Protection and Electronic Documents Act): Canada's primary privacy law for private-sector organizations. It lays out the ground rules for how businesses must handle personal information in the course of commercial activity.
- Platform: The web hosting service managed by MV, accessible via www.manyvids.com and its subdomains, facilitating interactions between Uploaders and Users and hosting various Content.
- Québec's LAW 25 (formerly Bill 64): Québec's "Act Respecting The Protection Of Personal Information In The Private Sector," emphasizing stringent requirements for data privacy and protection for Québec residents.
- Transaction Data: Transaction Data encompasses detailed records of transactions that Members or Users have conducted through the Platform. This data is essential for processing purchases, subscriptions, or any other types of financial interactions facilitated by the Platform.
- Uploader(s) or Creator: Allude to independent entities like models, performers, Content creators, studios, etc., registered as such on MV. They Broadcast their unique Content on the Platform for Users' private consumption.
- Usage Data: Usage Data refers to data automatically collected about a User's interaction with the Platform. This data is instrumental in understanding User behavior, enhancing User experience, and ensuring the optimal functioning of the Platform.
- User(s): Signifies individuals harnessing the Platform for personal indulgence, excluding Uploaders.
1. WHAT INFORMATION WE COLLECT: The term “Personal Information” refers to information that identifies an individual, either directly (like a name or email address) or indirectly (like an IP address or date of birth). Whether you navigate the Platform as an Uploader, a User, or a registered Member, we underscore that all Members are essentially Users, but the reverse doesn't hold true. MV might collect Personal Information that you voluntarily share, such as when making inquiries, notifying us of specific requests, or reporting Platform-related issues.
Users: As a User, the system automatically logs details including your device's OS, unique ID, IP address, access times, MAC address, geographic location, and language. Such data might be stored on your device and could be shared with MV to ensure the Platform's optimal performance, for statistical analysis, and to enhance Platform functionality.
Members: When you use the Platform as a Member, you will be prompted to supply information to establish an account and associated profile. The details could encompass your name, birth date, email, physical address, and any other data deemed pertinent under laws governing personal information.
We also capture data about your Content preferences to personalize your experience and discern the Content type favored by our Members.
Your interactions on the Platform, including engagements with other Users or Creators Content, are recorded via server log files. This data, potentially linked to your account, profile, IP, or device ID, aids in improving your user experience and delivering our Services.
Participation in private or semi-private Live Streams may entail monitoring or recording by MV to verify adhereasnce to relevant laws, our User and Member Terms and Conditions, and the Uploader's Terms of Service. Such participation is linked with your account, profile, IP address, and device ID to optimize our Service provision.
Purchase-related data, including your payment methods, are collected and archived. This information primarily facilitates interactions and deters fraudulent activities on the Platform.
Uploaders/Creators: For Uploaders, initial Platform usage requires additional data submission:
- A photo displaying both your face and government-issued ID ensures age and identity verification.
- Banking details allow for transaction processing under the Uploader's Terms of Service.
- Your U.S. citizenship status informs us about tax compliance obligations in our partnership.
- Third-Party Advertising Partners: We collaborate with third-party advertising networks (“Ad Networks”) to serve advertisements and analyze user interactions on our platform. These partners may collect or process data such as:
- Interaction data (e.g., clicks, views, and ad impressions).
- Device data (e.g., browser type, IP address, operating system).
- Tracking data: Do not track users beyond a 7-day period, after which they automatically expire.
- This data is used to measure ad performance, provide targeted advertisements, and prevent fraudulent activity. For more information regarding third-party data collection in please refer to our Cookie Policy.
Third-Party Data Collection: Our platform integrates with third-party services, including payment processors, identity verification providers, analytics tools, and customer support platforms. These services may collect and process your personal data based on their respective privacy policies. While we require our partners to comply with applicable data protection laws, we encourage you to review their privacy policies for more information on how they handle your data.
Biometric Data & Identity Verification: If you are required to verify your identity on our platform, we may collect and process biometric data (such as facial recognition or scanned ID details) through third-party verification providers. This data is used solely for fraud prevention, compliance with age verification laws, and platform security. We do not store biometric data beyond the necessary verification period, and all biometric information is permanently deleted in accordance with applicable laws and our data retention policies.
2. WHY WE COLLECT THIS INFORMATION: We collect and use your information for the subsequent purposes:
- Creation and management of your account and profile for service provision.
- Sending relevant service communications, including confirmations, invoices, updates, technical notices, security alerts, administrative, and support messages.
- Ensuring optimal performance and functionality of the Platform.
- Guaranteeing compliance with our User and Member Terms and Conditions, along with the Terms of Service for Uploaders.
- Addressing and resolving reported issues.
- Monitoring, analyzing, and evaluating the usage and trends of our Services.
- Gaining insights into interactions to improve Content, features, and potentially develop new offerings, including through data analytics or machine learning.
- Offering customer support and addressing feedback and queries.
- Personalizing your user experience on the Platform.
- Conducting surveys, contests, and sweepstakes.
- Enhancing overall user experience and satisfaction with our Services.
- Communicating about site news, updates, promotions, and user experiences.
- Marketing our Services and other offerings.
- Safeguarding the integrity, safety, and security of our Services.
- Protecting our legal interests and rights, and ensuring adherence to our legal obligations, such as fraud prevention and Platform misuse.
- Realizing any other purpose to which you've consented.
- Should you consent to our data usage for specific purposes, you retain the right to revoke this consent anytime. However, this won't influence prior data processing. When we process your data due to our legitimate interests or those of a third party, you have the right to object. However, this might lead to discontinuation of Service usage.
3. HOW IS THE INFORMATION STORED, COMMUNICATED, AND TRANSFERRED INTERNATIONALLY: MV retains your Personal Information only as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, protect our legal rights and interests, and ensure adherence to our legal obligations. Once the required retention period expires, we will either delete or anonymize your Personal Information, ensuring it cannot be associated with any identifiable individual.
We vouch not to share your Personal Information beyond MV's purview without obtaining your explicit consent, except in the following circumstances:
In the event of a business sale, your Personal Information may be disclosed, as required, during a due diligence process involving potential buyers. Such disclosures will include clauses in the sales contract, ensuring the buyer's compliance with prevailing data protection laws.
MV may disclose your Personal Information to public authorities without prior consent when mandated or permitted by law, such as for safeguarding our rights, fraud prevention, or other legal compliance.
During our operations, your personal data might be transferred to and processed in regions outside the European Economic Area (EEA), Canada, and more precisely, the province of Quebec. Each of these regions may have data protection standards that vary. Recognizing the importance of safeguarding your data, MV has implemented stringent safeguards compliant with the GDPR, PIPEDA, and Quebec's LAW 25:
- Data Processing, Sovereignty, and Transfer Solutions: MV has formalized Data Processing Agreements (DPAs) with our third-party processors to delineate roles, responsibilities, and secure data management standards. We prioritize storage solutions that localize data within specific regions, ensuring compliance with each territory's data protection regulations.
- Data Security and Management Practices: MV employs advanced cryptographic techniques to encrypt all transferred personal data, ensuring its protection even if intercepted. Our routine audits validate the robustness of our data safeguards, ensuring continual compliance with GDPR, PIPEDA, and LAW 25. Access to this data is strictly limited to essential personnel, enforced by role-based access controls and multi-factor authentication. In line with minimizing data exposure, we transfer only the necessary data pertinent to its purpose, retain it strictly for its intended duration, and subsequently ensure its secure deletion.
- Incident Response Plans: In the event of a data breach or unauthorized access, MV has a swift incident response plan, ensuring that all affected parties, including regulatory bodies, are informed as mandated by GDPR, PIPEDA, and LAW 25.
- Data Sharing with Advertising Partners. For more details on how advertising cookies are used and how you can opt out, please refer to our Cookie Policy.
4. CALIFORNIA RIGHTS AND CHOICES (CCPA/CPRA COMPLIANCE): Under the California Consumer Privacy Act (CCPA), as amended by CPRA, California residents have specific rights regarding their personal data. These rights include:
- Right to Opt Out – You have the right to opt out of the sale of your personal information, should we sell it.
- Right to Know – You may request details about the personal information we collect and how we use it.
- Right to Delete – You may request the deletion of certain personal data we have collected from you.
- Right to Appoint an Agent – You may authorize an agent to exercise these rights on your behalf by providing a notarized power of attorney and verifying your identity.
- Right to Non-Discrimination – Exercising your CCPA rights will not impact your access to our services or result in discriminatory treatment, except where permitted by law.
We does not sell personal information and has not done so in the past 12 months. However, we may share personal information with third parties, service providers, and affiliates to enable them to perform services on our behalf.
If you are a California resident and would like to exercise your rights under the CCPA, you can Email us at help@manyvids.com with the subject line “CCPA Request”.
To verify your request, you may need to provide:
• Your username and email address associated with your MV account.
• Confirmation that you have access to the registered email.
• A notarized power of attorney if appointing an agent.
California residents have the right to opt out of the sale or sharing of their personal information, including data collected through cookies. To learn more about how we use cookies and your rights regarding cookie preferences, please visit our Cookie Policy.
5. IDENTIFICATION: Members and Uploaders are identified in public by the alias they employ on the Platform. All Content they upload (including videos, images, or photos) is accessible to every User and can be viewed, collected, copied, or used without explicit consent. We urge not to disclose personal details when contributing Content or interacting on the Platform, be it in chat rooms, blogs, comments, reviews, or any similar functionalities. Information disclosed in these scenarios is deemed public, hence devoid of expectations of privacy or confidentiality.
You retain full control over the data displayed or shared on your profile and throughout the Platform. We bear no responsibility for the Personal Information you opt to disclose. You alone are liable for any ramifications stemming from such disclosures, including potential identification from posted Content.
6. SECURITY: We employ stringent security measures on our servers to safeguard data against misuse and unauthorized access, which includes but is not limited to password protection, data encryption, and restricted-access zones. However, given the inherent vulnerabilities of the Internet, we cannot guarantee absolute protection during data transmission or storage. Should a data breach occur that may risk your rights and freedoms, we will promptly notify you and the relevant supervisory authority within the stipulated timeframe as required by GDPR and Law 25.
Use of the Platform may involve transferring, storing, and processing your data in different countries globally, including the United States where our primary servers and databases are located. It's essential to understand that these locations might have different privacy protection standards than your resident country. By accessing the Platform, you provide your informed consent to such international transfers, in alignment with the safeguards detailed in this Privacy Policy.
7. HYPERLINKS AND THIRD-PARTY SITES : Our Platform may embed hyperlinks directing to external sites or resources, encompassing third-party social media Platforms. Clicking these redirects you away from our Platform. Personal Information shared on these sites is governed by their distinct privacy policies. MV lacks authority over these third-party sites, and inclusion on our Platform doesn’t signify endorsement, affiliation, or liability on our part. MV remains absolved of accountability regarding third-party actions, site Content, data handling practices, or their offerings.
When executing payments on the Platform, you'll be rerouted to our payment service provider’s domain. Personal Information furnished there will bypass MV and go straight to this provider. We advocate acquainting yourself with their privacy stipulations to grasp how they manage your data.
8. COOKIES AND SIMILAR TECHNOLOGIES: To learn more about how we use cookies and your rights regarding cookie preferences, please visit our Cookie Policy.
9. YOUR RIGHTS & COMPLIANCE WITH QUÉBEC'S LAW 25, PIPEDA, AND GDPR: We are committed to safeguarding your privacy and upholding the principles outlined in Québec’s Law 25, PIPEDA, and GDPR. This section outlines your rights regarding personal data, including cookies and tracking technologies, and our obligations to ensure compliance.
9.1 Your Rights Regarding Cookies and Advertising Data: For details on how we use cookies, your rights regarding consent, access to information, and data deletion, please refer to our Cookie Policy.
9.2 General Data Protection Rights
a) Express Consent: We require your explicit, informed, and clear consent before collecting or processing personal data, except where legally exempt (e.g., essential cookies, contractual obligations). We provide easy mechanisms for you to withdraw consent at any time.
b) Transparency, Access, and Rectification: You have the right to:
- Access your personal data and request details on how it is used.
- Correct inaccuracies in your stored data.
- Understand retention periods and the purpose of data processing.
c) Data Portability: You may request a copy of your personal data in a structured, machine-readable format to transfer it to another service provider where technically feasible.
d) Right to Deletion, Withdrawal, and Opt-Out: You can:
- Request account deletion or erasure of personal data (subject to legal retention requirements).
- Opt out of promotional communications at any time.
- Restrict certain types of data processing where legally applicable.
Note: Essential notifications related to service functionality will still be sent.
e) Automated Decision-Making Accountability: If automated processes could significantly impact you, we:
- Provide clear explanations of how automated decisions are made.
- Allow users to challenge decisions or request human review.
- Offer an opt-out option where possible.
Our platform may use automated systems, including AI-driven moderation tools, to detect prohibited content, prevent fraud, and ensure compliance with our Terms of Service. These tools analyze user activity, uploaded content, and behavioral patterns to identify potential violations. In cases where automated decision-making affects your account status (e.g., flagging, suspensions, or content removal), you have the right to request a manual review by contacting our support team.
f) Data Breach Notification: In the event of a data breach, we follow strict protocols:
- Investigation & Containment – We promptly assess and mitigate risks.
- User Notification – Affected users are informed as soon as possible, ideally within 72 hours.
- Regulatory Reporting – Relevant data protection authorities are notified within required timeframes.
- Ongoing Security Improvement – We log every breach to refine protective measures.
g) Data Protection Oversight: To comply with Law 25 and GDPR, we have designated a Personal Information Protection Officer, separate from our Data Protection Officer (DPO). This individual ensures compliance and serves as a resource for user inquiries.
9.3 Contacting the Data Protection Officer (DPO): For any questions or concerns regarding your data rights, please contact our Data Protection Officer (DPO):
9. AUTOMATED CONTENT SHARING
a) Scope of Automated Content Sharing: As part of our services, the Platform may generate automated posts on behalf of Creators. These posts may include but are not limited to:
• Promotional tweets or updates.
• Announcements related to Creator activity or achievements (e.g., awards, milestones).
• Content aimed at enhancing Creator visibility and engagement.
These posts are shared on social media platforms or other integrated services linked to the Creator’s account.
b) Data Usage for Automated Posts:To facilitate automated content sharing, the Platform may use the following data:
- Account Information: Including Creator usernames, profile images, and public profile details.
- Content Preferences: Data provided by the Creator for promotional purposes (e.g., hashtags, preferred wording, or target audience).
- Performance Metrics: Analytics data (e.g., engagement rates) to optimize the timing and content of automated posts.
The Platform does not use Creator data for purposes unrelated to automated content sharing without explicit consent.
Creator Control: Creators can manage their participation in automated content sharing through their account settings, including the ability to:
• Opt-in or opt-out of automated posts.
• Set preferences for the type and frequency of posts generated.
Platform Responsibility: The Platform does not verify or endorse the accuracy or completeness of the content generated in automated posts. Creators acknowledge that these posts are based on the information they provide and agree to hold the Platform harmless for any inaccuracies or misrepresentations in such posts.
For cookie-related inquiries or to manage tracking preferences, please refer to our Cookie Policy.
10. RIGHT TO ERASURE/RIGHT TO BE FORGOTTEN: In compliance with certain data privacy legislation, you may have the right to request the deletion of your Personal Information. Upon receiving such a request, we will review your request and determine whether it meets the criteria for erasure under applicable data protection laws in your jurisdiction. While verifying your identity to ensure that the request is legitimate. Please note that unless you have created an account with us, we may not have sufficient information to identify you and therefore may not be able to respond to your request. Additionally, in some cases, we may ask you to provide additional information or documentation for verification purposes.
If your request is approved and deemed legitimate, we will immediately start the process of removing your data from our systems. First, we aim to immediately remove it from public view, and the data may no longer be used to personalize your experience.
Deleting your account will render all your personal data and account-related information, including but not limited to user profile data, sharing data, and any content specifically associated with your account, inaccessible. If you wish to rejoin our platform, you will need to fill out any required information as if you are a first-time user. Your new account will not be subject to the pending deletion request; if you wish to delete the new account, a new request must be submitted.
We then begin a process designed to safely and completely delete the data from our storage systems. Safe deletion is important to protect our users and customers from accidental data loss. Complete deletion of data from our servers is equally important for users’ peace of mind. This process generally takes around 2 months from the time of deletion. This often includes up to a month-long recovery period in case the data was removed unintentionally.
Each MV storage system from which data gets deleted has its own detailed process for safe and complete deletion. This might involve repeated passes through the system to confirm all data has been deleted, or brief delays to allow for recovery from mistakes. As a result, deletion could sometimes take longer when extra time is needed to safely and completely delete the data.
Our services also use encrypted backup storage as another layer of protection to help recover from potential disasters. Data can remain on these systems for up to 6 months.
As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and timeframes defined in this article. We maintain systems designed to detect and remediate such issues.
Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time, please refer to the DATA RETENTION section in this privacy policy for further information.
To request the deletion of your personal data, please follow the procedure below:
Submission of Request:
- You can submit your deletion request by contacting our Data Protection Officer (DPO).
- Include the following information in your request:
- Full name
- Email address associated with your account
- Username
- Detailed description of the data you wish to have deleted
11. DATA RETENTION: MV adheres to the principle of retaining personal data only for as long as necessary to fulfill the purposes for which it was collected. However, in some cases, business and legal requirements may require extended retention periods, typically ranging from three to ten years.
11.1 Reasons for Data Retention: We may retain data for the following purposes:
- Financial Record-Keeping & Legal Compliance: When processing payments, complying with tax regulations, or fulfilling record-keeping obligations, we may retain financial data for up to 10 years to meet legal and regulatory requirements. This includes adhering to financial/tax reporting laws and responding to valid legal requests such as preservation orders or search warrants.
- Security, Fraud, and Abuse Prevention: Data may be retained to identify and report illegal activity, protect user safety, prevent fraud, and enforce our Terms of Service. In cases where a user is banned from the platform for violating our policies, we may retain relevant records to prevent unauthorized re-registration.
- Dispute Resolution & Legal Protection: Personal data may be retained to respond to legal claims, defend against litigation, or protect our rights, property, and services. This includes information required for ongoing or potential legal proceedings.
- Legal Requests & Regulatory Obligations: We may retain data to comply with law enforcement inquiries, governmental investigations, and regulatory obligations. This includes requests from authorities such as tax agencies, regulatory bodies, or non-governmental organizations like NCMEC.
- Retention of Advertising Data: For data collected through cookies and tracking technologies, please refer to our Cookie Policy.
11.2 Data Retention Timeframes
- Retention of Personal Data: The duration of personal data retention is determined on a case-by-case basis, taking into account specific circumstances and compliance with applicable privacy laws. In general, personal data is retained for a period ranging from three to ten years, depending on the nature of the data and its purpose.
- Data Retention After Account Deletion: When an account is deleted, personal data is immediately removed from active systems. However, due to security and legal obligations, we may retain your data as per the above scenarios. This data is stored in a separate encrypted database and is inaccessible for any purpose other than security and legal obligations.
11.3 Encrypted Backup Archives: As part of our security measures, our services use encrypted backup storage as an additional layer of protection to help recover from potential disasters. Data can remain in these backup systems for up to six months before being permanently deleted. This backup data is stored separately, is inaccessible for any other purpose, and is automatically purged in compliance with data protection regulations.
12. UPDATES TO THIS POLICY: In alignment with the dynamic nature of privacy requirements and our commitment to transparency, we may update this Privacy Policy in response to evolving best practices. For Users or Uploaders, following any modifications, your next login will prompt an acknowledgment of these updates.